top of page

frequently asked questions

0 Lo Rez Kitchen Viewing Dining.jpg

FAQ's

Have a question? You can find the answer here.

What are check-in and check-out times?

Check-in is at 3 pm, and check-out is at 11am.

When will I receive check-in information?

Two days before your arrival (or upon booking if arriving within two days), you’ll receive an email with check-in details, including directions, the key code, WiFi password and more.

Does Mint Cottage have high speed internet?

Yes! Mint Cottage has fast wifi – 643 Mbps

 

Are linens provided?

Yes, Mint Cottage is fully equipped for your stay.  

What are the House Rules?

Up to 8 people are allowed on the property at the same time, including the registered overnight guests (up to four).

No pets allowed.

No smoking or vaping

No candles/open flames

Please, don't use hair dye, glitter, confetti, or any other products that can cause permanent damage and/or require extra cleaning fees.

Is Mint Cottage a pet-friendly property?

Pets are not allowed, but ADA qualified service animals are always welcome. A service animal must be with its handler at all times and must not be left alone in the house -- even crated -- without our permission.

Is Mint Cottage accessible to someone with mobility issues?

There are 14 steps to get into Mint Cottage, but once inside, everything is on the same level with smooth transitions between rooms.  There is a small threshold to get into the walk-in shower.

 

How far is Mint Cottage from The Inn at Little Washington?

It’s a five-minute walk (up a short hill) to The Inn at Little Washington or a 1-minute drive.

How far is Mint Cottage from other points of interest?

See our Activities page for more info

 

 

What features are in place for guest safety?

Smoke alarms

Carbon Monoxide Detector

The doorbell has a Ring Camera which records activity out front.  There are no other cameras on the property.

What’s your cancellation policy?

100% refund if you cancel more than 30 days before your check-in date

50% refund if you cancel between 8 and 30 days before your check-in date

No refund if you cancel 7 days or fewer before check-in date

Cancellations must be initiated through your booking channel:

Cancel a Direct booking 

Cancel an Airbnb booking 

Cancel a VRBO booking 

Please consider purchasing travel insurance to protect your payment.

bottom of page